FAQ

No. You can cancel your account at any time and we do not charge any fees for that.
No, you are welcome to set up your account and templates on your own. However our support team is available to help you with a professional setup at our standard support rate. The time needed to provide a full setup depends very much on your business model, company structure and the quality of data provided. For more information, please contact us!

Yes, all accounts have a data export facility built in. If you need us to export your data, we will charge the time needed at our current support rate.

No, you have the option of paying monthly or annually. If you pay monthly your credit card will be billed each month. If you pay annually you will be charged manually every 12 months.

For using this service the browser Mozilla Firefox is required as well as a state of the art network environment with broadband internet access.

Your data will be deleted.

If you choose the monthly automatic debit, your credit card will be charged on the 1st of each month for the previous month until cancellation. If you choose an installation package, the first month will be automatically charged in the month following the month in which the installation was completed. You can cancel your subscription at any time and you will not be charged again once all fees have been paid.

You can find our terms of use here